Case Studies

CCOMM are currently engaged in the design and implementation of a UK wide, service rollout that fully integrates the provision of Voice, Video and Data services over a converged network.

In many ways this represents the utopia of network design and usage that corporations and small businesses alike have been striving towards in recent years. All IP traffic is managed by a central service made up of a number of components.

The end user initiates the majority of calls, point-to-point and/or multipoint, video or audio, where the major emphasis is on ease of use. The service is designed around the principle of simply making a phone call, and video is added automatically if the endpoints support it. Integrating the solution with conventional room-based systems allows this concept to apply to all calls, be they desktop or room-based, user initiated or pre-scheduled.

The service allows for the full range of enhanced features available today to become a reality, users can choose between scheduling a call with classic features such as operator welcome and assistance, using the equipment control interface to launch an ad-hoc conference or add a conference to their Instant Messenger session. There is no distinction between audio and video, users simply join the conference using whatever medium suits them best.