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our knowledge and experience work for you - Support Services let
you enjoy immediate business benefits through rapid response programs.
The delivery of Support Services is based on an open and direct
approach, where we research your organization's specific needs and
work pro-actively to meet them.
CCOMM is based in St Albans, Hertfordshire with
a 1-hour ‘door to door’ response time into Central London. We are
one of only a few New Technology companies who have the luxury of
owning their own HQ, providing us with the stability to ensure that
we continue to offer the high levels of service, on a long-term
basis to the many organisations that have chosen CCOMM as their
preferred technology partner.
We provide the following Support Services
- Network and Application outages
- Fault diagnostics/resolution
- Managed Monitoring of Applications, and Networks
- 24/7 Helpdesk with Ticketing Services
- Reporting and Statistical Information (ROI)
- Remote configuration changes
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