Loading...

Our Monitor & Reporting Services:

  • Technical Helpdesk based in UK.
  • Support Chat provided by AI technology.
  • Issue ticketing with SLA-defined responses.
  • Regular status reporting.
  • Proactive fault identification and trend spotting.

Benefits include:

  • Improved understanding of staff working practices and locations.
  • Advanced planning for network capacity and resources.
  • Minimise impact of critical issues with proactive fault finding.
  • Improved utilisation of office space.
  • Reduced costs due to deep-dive insights.
We're here to help. Contact us here.

Deep-dive insights

Maximise your collaborative AV environment uptime and reduce maintenance costs with CCOMM proactive Monitoring and Reporting Service for UC software and infrastructure.

CCOMM's three-tiered managed service (Basic, Standard and Premium) enables business to make informed decisions, proactively identifying trends that locate potential issues. A combination of human expertise and AI enables rapid and thorough analysis of complex estates, retrospectively analysing your platform and infrastructure to provide deep-dive insights into performance.


Reporting

With a UK-based technical helpdesk and weekly-to-monthly reporting, you are able to ensure your UC estate runs smoothly, identifying likely pressure points early and preparing in advance for network capacity, replacement parts, and resources.


Expert analysis

As a specialist in meeting room and UC technology, CCOMM provides expert analysis and best practice recommendations that not only lead to improved user experiences but also cost and time savings for IT departments.

Deep-dive insights

Maximise your collaborative AV environment uptime and reduce maintenance costs with CCOMM proactive Monitoring and Reporting Service for UC software and infrastructure.

CCOMM's three-tiered managed service (Basic, Standard and Premium) enables business to make informed decisions, proactively identifying trends that locate potential issues. A combination of human expertise and AI enables rapid and thorough analysis of complex estates, retrospectively analysing your platform and infrastructure to provide deep-dive insights into performance.


Reporting

With a UK-based technical helpdesk and weekly-to-monthly reporting, you are able to ensure your UC estate runs smoothly, identifying likely pressure points early and preparing in advance for network capacity, replacement parts, and resources.


Expert analysis

As a specialist in meeting room and UC technology, CCOMM provides expert analysis and best practice recommendations that not only lead to improved user experiences but also cost and time savings for IT departments.

Our Monitor & Reporting Services:

  • Technical Helpdesk based in UK.
  • Support Chat provided by AI technology.
  • Issue ticketing with SLA-defined responses.
  • Regular status reporting.
  • Proactive fault identification and trend spotting.

Benefits include:

  • Improved understanding of staff working practices and locations.
  • Advanced planning for network capacity and resources.
  • Minimise impact of critical issues with proactive fault finding.
  • Improved utilisation of office space.
  • Reduced costs due to deep-dive insights.
We're here to help. Contact us here.

Our Monitor & Reporting Services:

  • Technical Helpdesk based in UK.
  • Support Chat provided by AI technology.
  • Issue ticketing with SLA-defined responses.
  • Regular status reporting.
  • Proactive fault identification and trend spotting.

Benefits include:

  • Improved understanding of staff working practices and locations.
  • Advanced planning for network capacity and resources.
  • Minimise impact of critical issues with proactive fault finding.
  • Improved utilisation of office space.
  • Reduced costs due to deep-dive insights.
We're here to help. Contact us here.

Deep-dive insights

Maximise your collaborative AV environment uptime and reduce maintenance costs with CCOMM proactive Monitoring and Reporting Service for UC software and infrastructure.

CCOMM's three-tiered managed service (Basic, Standard and Premium) enables business to make informed decisions, proactively identifying trends that locate potential issues. A combination of human expertise and AI enables rapid and thorough analysis of complex estates, retrospectively analysing your platform and infrastructure to provide deep-dive insights into performance.


Reporting

With a UK-based technical helpdesk and weekly-to-monthly reporting, you are able to ensure your UC estate runs smoothly, identifying likely pressure points early and preparing in advance for network capacity, replacement parts, and resources.


Expert analysis

As a specialist in meeting room and UC technology, CCOMM provides expert analysis and best practice recommendations that not only lead to improved user experiences but also cost and time savings for IT departments.